You can transfer your registered go card balance (including the refundable deposit) to another valid go card by calling 13 12 30. You can also update it there if youre not on the latest version. Initiate the balance transfer. Legit all the way, touched on and everything. This may also be an anti money laundering thing. JavaScript must be enabled to use this site.We're sorry for any inconvenience. 0000012144 00000 n Or you can buy another card, then fill in a form and get the balance of the old one transferred, as well as a refund on the new card's purchase price. I haven't worked at myki for a year so my info might be wrong but i think that form your sending in is a refund form. (by Issuer). I recently upgraded my phone but apparently now when I go to Google Pay, I have to purchase a new card. For instance, your applications for new cards and balance transfers remain subject to approval. For a bus anyway. I was pretty shitty at this point so I called up again, was told that I could fill out the form and give it to the station customer service desk and they could sent it in (saves me a trip to the post office to get an envelope). PTV does not have any access to any information within the Google Wallet app. logging into your myki account calling us 1800 800 007 Visiting a PTV Hub Your lost/stolen registered myki can be replaced on the spot at a PTV Hub. -- Lee Huffman, credit card expert at BaldThoughts.com. The balance transfer program features: Low balance transfer rate at your standard purchase APR* Low fee of just 3% (minimum of $5) Your current balance will be transferred to the new myki, which you can use immediately. This makes it cheaper to forfeit the money, which becomes an unearned source of revenue for Myki. No, you can't get a refund on the ticket cost, but you can be reimbursed for unused credit. You can see up to six months of travel and transaction history via a website account and around 30 days of travel and transaction history via the PTV app. Pick a card that waives the balance transfer fee. Myki was first rolled out in 2010 and fully replaced the previous Metcard system 10 years ago this week. I called, they told me it couldn't be done and that I would need to fill out a form. startxref Paying off a balance transfer is a huge accomplishment and will positively impact your financial future. xref You can request a new, free myki smartcard through your online account. Although your overall credit utilization may be low, if the utilization on one card is high, that may negatively impact your credit score. They actually can transfer your funds really easily but you need to get a case created. The call centre staff member told me "we're not a financial institution so it's not that simple". Posting by mobile so you can find it yourself ;-). JavaScript must be enabled to use this site.We're sorry for any inconvenience. According to the Fares and Ticketing Manual (ptv.vic.gov.au) You might also lower your overall monthly payments and turn multiple bills into one easy payment. 187 0 obj If your balance falls below zero, you won't have a valid ticket for your trip, and you won't be able to touch on. It's the replacement of my old Yearly Pass card, originally bought for travel in 2020, but barely used. What is the glossary of common credit card terms? A refund for an international payment card cannot be processed by the PTV call centre. 0000002627 00000 n NSW has their equivalent, the Opal Card, and there is no charge for initial issue of the card. https://www.ptv.vic.gov.au/tickets/refunds-and-replacements/. When I went online and tried to get a refund they asked me for my card number from the last top-up, I tried a few cards but can't seem to get it right. I was told that when I made a new card I would be able to transfer the money across. Your balance is protected from the time you tell us your myki is lost or stolen. If your phone battery dies, you'll need to charge your phone or purchase a physical myki card to travel on the network. Victorian public transport users will be able to put away their Myki cards and tap on using their smartphones with a new mobile ticketing system being introduced this week. New comments cannot be posted and votes cannot be cast. For example: replacing a full fare myki with another full fare myki, or a student concession myki with another student concession myki, or a seniors concession myki with another seniors concession myki. The short version. Fast forward a month and my card had still not arrived (myki screwed up my address), so I escalated the matter and complained to a supervisor. %%EOF Can someone please explain why, when you lose a Myki card which is registered, they can't simply transfer the balance from the old card to the new card over the phone, or else have the ability for users to do so online? When myki was first rolled out in 2010, it was more than $500m over budget and behind schedule. If you apply for a replacement online or over the phone, we'll send you a new myki with the transferred balance within 10 business days. Unlike MyK, opal cards are free so no issue with just getting a new one with $10 credit when you find yourself without your card. You can also top up: Online now Via the PTV app Instantly top up via the PTV app by scanning your myki card Travelling Your first touch on creates a 2 hour fare. Press J to jump to the feed. I get the idea that this was supposed to be a pun on the word "principal", meaning the amount of money, borrowed or lent, on which interest is calculated. The next question is whether MYKI is free before 7 a.m. On a weekday, train travel completed . You'll need to buy and top up a new Mobile myki. Depending on your card provider, you may initiate the process online or over the phone. Tap Continue. TL;DR lost 2 Mykis, had to buy another one and post in a form then wait up to 2 weeks for a replacement Myki. 0000003774 00000 n Also take note of any balance transfer fees, annual fees, APRs on purchases and added features. For example, when your myki Money balance reaches $10, you could top up with $20. You can also see your myki Money balance, myki Pass expiry and last 10 transactions on a myki machine, Quick Top Up or myki Check myki equipment. In addition, it is not any companys responsibility to ensure all questions are answered. . If youve already bought a myki to travel, contact us to get a reimbursement of the myki fee. They earn interest on it. The . You can also check your myki money balance, myki Passdetails, card status, fare type, travel, and top-up history. For example, if you get a balance transfer card with a credit limit of $10,000 and use it to make a $1,000 purchase, your available credit limit drops to $9,000. Irrespective of the card provider handling your transfer, you may expect to find out the estimated turnaround time in advance. Within the phone, go to Settings > System > About phone. It's shit like this which makes me happy and proud I have never used Myki in my life. Lo and behold, they not only replaced my second replacement, but 'magically' were able to transfer the balances of both my original mykis to the new card. 0000004886 00000 n If you use an Australian Mastercard/VISA card to purchase and top up your Mobile myki, you can get a refund via the PTV website, PTV call centre or PTV Hubs. What is the Best No Annual Fee Credit Card? This question is about Synchrony Bank Credit Cards. If you need to travel straight away and are unable to attend a PTV Hub, you will need to buy a new myki to travel while waiting for the replacement myki. and our If you have any questions about new credit cards, how to select the right card or how to improve your credit score, you can trust our experts to guide you in the right direction. Which I obviously don't have because it is lost. As a security measure, we don't allow payments via Mobile myki using anything other than a VISA/Mastercard. A balance transfer can give you the flexibility to: Pay off high-interest balances I hadn't registered this new one yet but I had the receipt with the date/time/transaction number/myki terminal number. Because the whole thing is fucked. Yes. 0000002274 00000 n You can manage your Adelaide metroCARD online by setting up an account. All myki smartcards expire after four years. If you transfer that balance to a credit card that offers a 0% introductory APR for 12 months on balance transfers, the new card may charge a transfer fee, typically around 3 percent of the balance. Is it a Myki issue? At this stage, these are the only card types available on Mobile myki. Do I ever lose the money . Assume that you wish to transfer $3,000 from a card with a credit limit of $5,000 and $2,000 from another card with a credit limit of 10,000. endobj Transferring a credit cards balance to a new card requires getting the new card provider to approve the transfer. Aldimobile uses the Telstra network and SIMs and credit can be purchased at any Aldi supermarket. You can request a new, free myki smartcard through your online account. It was in my wallet the whole time lol. https://www.ptv.vic.gov.au/t ickets/refunds-and-replacements/#loststolen Licences. Always the last place you look lol. Know your existing credit card's interest rates, balances, and balance transfer limits. A Mobile myki expires after two years. Some trips take longer than two hours because of a transfer between services. If you receive a check, you need to send it to your old cards issuer on your own. Any other travel benefit such as free weekend travel isn't available at this time. Transferring a credit card's balance to a new card requires getting the new card provider to approve the transfer. Myki card Myki card child pages. It seems pretty archaic having to fill out a form and send it in for a replacement Myki. there's no excuse for this money-grubbing by the Myki corporation.Sure there is transferring money between cards is not the primary function. From the "I Want To" drop down menu, find "Transfer a Balance.". Can You Get a Student Credit Card With No Income? <<71A2449DD11DB2110A0003F7900591FF>]/Prev 491244/XRefStm 1429>> <>/Filter/FlateDecode/Index[32 146]/Length 27/Size 178/Type/XRef/W[1 1 1]>>stream How to Show Credit Worthiness without Credit? If you need to replace a lost or stolen registered myki, there are a number of ways that you can do this. I only realised this when my replacement card was lost and I called up for a new one. You can then see what Android version youre on. If youre getting a 0% APR balance transfer card, check the duration of the promotional period and the APR that applies once the promo period ends. All myki smartcards expire after four years. My old one is registered and everything with my account but there seems to be no way to import that one in. A balance transfer might fail if the amount you wish to transfer exceeds your available credit limit, if you initiate the transfer after the time period mentioned in a balance transfer offer or if youre trying to transfer a balance from a card issued by the same card provider. The only way is to download a form, fill it out, post it in, and wait weeks. 0000010193 00000 n Your new issuer may approve the full amount or only part of your balance transfer, depending on your credit limit and the issuer's transfer limits. To use, simply: top-up your card tap on at the start of your journey tap off at the end. It's your responsibility to ensure your phone battery is charged so you can touch on and off during your journey and present a valid ticket if requested. New comments cannot be posted and votes cannot be cast. V/Line paper tickets can become invalid because of: Replace your ticket at any staffed V/Line station. Pay down this card's balance quickly to improve your credit. Carrying out multiple transfers to a single credit card may affect your credit score by increasing or decreasing your credit utilization ratio (the percentage of the amount youve borrowed from your total available credit). What are the best business credit cards for cash back? To do so, you have to block your existing Myki card (annoying, we know). That said i have a stack of Opal cards, because sometimes I leave my main card in another pocket or bag and also got spares for friends visiting from Overseas. Meticulous in his research, he provides accurate and up-to-date information. How do I know if my balance transfer was approved? Reasons for denial may include waiting for too long after getting a new card, wanting to transfer more than your available credit limit or trying to transfer a balance from a card issued by the same card provider. We're working to improve our systems so we can allow other payment card types in the future. You paid down debt, which means you won't have to pay interest on previous balances going . Edited for typos. That works the same as Auto Top-Up on a physical Myki card - both add Myki Money when your balance falls below a value you have set. With my shitty luck I ended up losing this one at work (someone saw it on the ground but we assume the cleaners picked it up) so I called Myki, asked them if I could order a replacement. Choose the zones you want to travel in and the number of consecutive travel days you need. Once your phone has rebooted, go to Mobile myki within Google Wallet. Victoria's troubled myki public transport system is causing Melbourne to fall behind other global cities, hampered by decades-old technology and a poor customer . You may want to hire a professional before making any decision. For each transfer: 3% intro fee ($5 min) in first 60 days, after that 5% ($5 min) 670. endobj From the Transfer Funds To drop-down, select the credit card that will received the balance. Once it's transferred to another device, it will no longer be available on the original device. 215 0 obj xen0. I called customer service and was advised I needed to go in person to Flinders St station to do it. I know there's nothing you can do. Check your phone to make sure you're connected to WiFi or mobile data. Can you transfer MyKi balance from one card to another? Im sure Myki could add this capability to their website if they cared to. You can replace your ticket if its expired, damaged or defective. If you're using an international payment card you won't be able to top up via the PTV website. 0000001076 00000 n Got a replacement at Cheltenham station and balance including auto top-up from 2 minutes before was transferred to new card. 0000004863 00000 n You can also replace your myki online or by calling us. Does a balance transfer happen automatically? Only Mobile myki has the ability to charge you a fare via a myki device. The card itself holds the balance, rather than a back office system telling the readers that the balance is available. There are four ways to replace an expired, damaged or defective myki: If your registered myki is lost or stolen, let us know as soon as possible. The content on this page is accurate as of the posting date; however, some of the offers mentioned may have expired. myki Pass Great if you travel often and on consecutive days. Tap Transfer Existing Card. I still don't understand why though - what is the technology required to do this? Check your Mobile myki, you may be in negative balance or your myki Pass may have expired. But to use it on another phone than on your existing phone, go into Mobile myki, select the menu in the top right corner (three vertical dots) and choose 'Move to another device'. There must be hundreds of thousands of Myki card balances in this situation, if not millions. Most people would keep the same card for years. One may also ask,do pensioners get free train travel in . You can replace some types of tickets if they are lost or stolen. 0000005348 00000 n If the card is unregistered you cannot recover the myki money. Within Google Wallet, go to Mobile myki, select the menu in the top right corner (three vertical dots) and choose Move to another device. How long does it take to process a balance transfer from another company? 0000003206 00000 n If you expect your journey to take more than 2 hours, exit the barriers when you change and touch off, then re-enter and touch on again before boarding your connecting service. If your card provider sends transaction-related notifications via email or text messages, you may expect to receive one when your balance transfer is approved. Let's say you have $4,000 in credit card debt and transfer that balance to a . Transferring high-interest credit card debt to a card with a lower (or 0%) interest rate can save you time and money while you repay the debt. To replace your myki online, you must be requesting the same fare concession type as your original myki. In Perth if you have registered your card and lose it you can ring and they will swap your account/money onto your new card. This 0% interest period can help you carry your debt for a limited time without paying interest. *Rates, fees or bonuses may vary or include specific stipulations. I remember someone asking Myki about this a couple of years ago, to be told that they "are aware of it and are working on it". 0000009156 00000 n Unregistered vehicle permit. How are Banks Adapting to Meet New Needs Because of Coronavirus? Imagine what they could have done to improve the public transport system with the $1.5 billion they pissed up on this debacle!