Watching your AirpointsDollars and Status Points add up is easy with your online account. Can I use AirpointsDollars to buy prepaid extra bags? If you believe your credit card is compromised, contact your bank immediately. 3. Simply click on the "sign in" button on. We can also put your Airpoints account on hold to keep it secure while you investigate. Air New Zealand Internet Banking. See the Elite Airpoints Dollar upgrade chart. Airpoints Terms & Conditions. Try changing the travel date(s), number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination.. How many seats do you put on grabaseat each week? Sorry, these alerts are only for customers living in New Zealand. The conversion rate will depend on the current exchange rate and is at AirNewZealand's discretion. Visit www.hsbc.com.au or call 1 300 30 8 880. Answer To make sure the Airpoints Dollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. Can I earn AirpointsDollars for a ticket that I have purchased for another person? .content.header-bottom .usp-content > div { Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. Airpoints help. Log in and start again by selecting your email preferences and re-saving. Do update your password regularly. Our range of AirNewZealand credit cards, issued by Kiwibank, reward you with AirpointsDollars for your everyday spending* and also give you the ability to top up your AirpointsDollars balance. There are lots of ways to earn AirpointsDollars and Status Points, and some come through later than others. We also strongly recommend that you provide a mobile number if possible, for authentication and communication purposes. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. Just check the box saying you are an existing Airpoints member and then enter your Airpoints number and PAC. Do use multi-factor authentication wherever possible, especially where it involves your personal information (for example on your bank or email accounts). Earn Airpoints Dollars with Avis Car Rental | Avis Car Rental In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. You can use your Airpoints Dollars to book a flight. @media (min-width: 768px) { Please note that if you change your country of residence to or from Australia more than twice in a 12 month period, you may be charged a service fee of $25 or 25 AirpointsDollars. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. Once you have added a person to your Gifting Register, your giftees name(s) will appear in a list on theEnter Passenger Detailspage. AirpointsDollars can be spent on flights with AirNewZealand, as well as partner and Star Alliance airlines. You can make many changes to your flight details online: All you need is your six character booking reference. } To update your Airpoints or Koru account name, please email us with: To update your date of birth in your Airpoints or Koru account, please email us with: Please also confirm your current address and how you like to be addressed (Mr, Ms, Mrs, or something else). See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. align-items: center; Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. Airpoints Dollar tiers and earn rates, as applicable, are subject to change. Find out more at OneSmart. Air New Zealand Airpoints Loyalty Program - Review [2022] If you have forgotten your username, click here to request it to be emailed to you. This is a security feature to protect your account. Or simply ask Oscar, our chatbot who can send the link to reset your password to the email address you used to set up your Airpoints membership. To make an Airpoints reward booking please call your local AirNewZealand Contact Centre. To reset your password, enter your username and email address and click Send. . When you log in to your Airpoints account you will be presented with a verification flow which follows this process: The verification process is complete once you have validated your contact information. More on managing your account You can find out your username by heading to the sign-in page and clicking 'Forgot your username' torequest a username reminder. As an Airpoints member you'll earn AirpointsDollars on all eligible AirNewZealand flights, as well as many partner airline and Star Alliance flights. } Discover the possibilities for yourself and be rewarded for the things you do every day. I already have a airnz account That's great! Some emails may contain website links that are not safe to open. Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. height: 42px; Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. Frequently asked questions | Grabaseat - Air New Zealand However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number. then. Can I use AirpointsDollars to upgrade my booking? TTY users phone 133 677 then ask for 1800 132 476. You can head to the sign-in page and click 'Forgot your password' torequest a password reset. kiwi bank login - Loginma.com Auckland, New Zealand. You can earn AirpointsDollars in the air and on the ground. Air New Zealand apologises after Airpoints members were hacked You can use AirpointsDollars to pay for Koru membership. Your status will be granted until the first anniversary of your account opening or earlier, if you qualify for a higher status wit h y our selected Frequent Flyer Program by any means. Yes they are. The exact time varies and can be pretty random. You must always gift a whole reward. The Airpoints credit cards are issued by Kiwibank Limited . The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. Air New Zealand is expanding its digital travel retail experience with a new Expedia partnership, giving customers streamlined access to Expedia's unrivalled selection of hotels at discounted rates when they book their flight and room together on the airline's website. 300 bonus Air New Zealand Airpoints Dollars will be awarded to the eligible Card Member's Account 8-10 weeks after the spend criteria has been met. Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. Why are some dates not shown on the low fare finder? Sometimes email filters inadvertently put emails into the junk box. For further information, or to apply now, visit Westpac or call 0800 888 111. What to do if you travel under a different name (AirNewZealand reference numbers end in "H".). Inflight entertainment. The lock symbol and related URL containing "https" means thatthe connection between your web browser and the website server is encrypted, which is important. Air New Zealand - Login welcome Welcome to Air New Zealand Forgot your password? . As an Airpoints member you'll earn Airpoints Dollars on all eligible Air New Zealand flights, as well as many partner airline and Star Alliance flights. Here are some suggestions to fix the problem. } TWG Head of Customer Loyalty & Engagement. Loyalty programme product innovation and optimisation. If you change your country of residence from Australia, your AirpointsDollars balance will be converted. It also generates unique and strong passwords for your use. Cyber security is the practice of protecting our digital assets and infrastructure from mischief and abuse. It's important that you keep your contact details up to date as we may have a hard time verifying your identity if we don't have a current contact details for you. } Airpoints is AirNewZealand's loyalty programme. With four different Airpoints credit cards, there is a card to suit you. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Your Airpoints number if you have an Airpoints related enquiry. If you've clicked on a link in a Phishing email or scam message, act quickly. When do international fares go on sale? The Ultimate Guide to Air New Zealand Airpoints - Point Hacks Can I transfer AirpointsDollars between frequent flyer programmes? If you've not registered yet, you can register for Airpoints online. Air New Zealand has apologised after some of its airpoints members have had their information stolen. For credit card fees, interest rates & other benefits visit Westpac's Airpoints web page. Status Points add up to make you eligible for Silver, Gold or Elite tier status. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. 0800 352 266. It's easy to change your personal information. .content.header-bottom { How do I know how many Airpoints I'm earning? Select 'Use Airpoints Dollars' on the online payment page to use your APD to pay for a flight. When you join the Airpoints programme you will start at the basic membership level. If you are not able to access your account, please get in touch with our Contact Centre. Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year.