In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. If your In-Home Display (IHD) won't connect - Bulb Depending on which company you've switched to, and when you switch, first generation meters may lose their smart functionality. Smart energy reader by British Gas - YouTube Thanks! I have not hear of iMeasure (I will have a quick Google in a minute), I use an iPhone app called Meter Readings by Graham Haley it is a very good app, nice and clean, easy to use, no adverts, import/export facility and supports multiple types of meter. Thanks, Best answer by Nancy_OVO 9 January 2018, 13:08. This should work with a fair number of energy providers. WPS PIN Entry - this will generate a code, login to your router's admin page via your computer and enter the code to complete the connection; To see your energy data on your smartphone or tablet, pair your IHD with the free Smart Things app. Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. My TRIO says NOT COMMISSIONED when connecting to meters times out I do understand this is relatively new technology and there are security/privacy issues to protect but it does seem that, for the time being, there is no interest from the energy companies or government to give the consumers access to their own data. Issues with smart-meter installations and how they work have come to light throughout the smart meter roll-out. First-generation smart meters have had some connection issues while they weren't connected into the central wireless network that newer smart meters use. The MAC number of your Pipit 500 (this can be found on the underside of the unit. I'm very interested in hearing how you got yours sorted! I had British Gas smart meters installed a few years ago. Submitted by Sunshine (not verified) on Thu, 08/01/2015 - 16:47. Another government document [Smart meter data access and privacy] states: There was also support for the use of consumer access devices connected to the Home Area Network (HAN), to enable consumers to access their consumption data in a more bespoke manner. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. So I managed to pick up a new one on E-baysupplied by a different energy company. British Gas Smart Meters - Part 2 - DataPoint Not sure about multiple IHDs, but I know the pairing can be triggered remotely by your utility provider (not sure if there is differences here between smets 1 and smets 2). The monitor will reset itself and the display will go blank. Smart metering | Smart Energy for small businesses - British Gas Lite This I later found out was not going to be as easy as I thought. I am curious JLS if you can tell me what they actually did do for you after four months to et the G370 to work with their HeadEnd ? Press and hold the reset button for about 10 seconds. Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. I spoke to British Gas, they would not supply a new TRIO to replace my old GEO. I dont know what pressure UK Government is going to put on the Energy Providers to adhere to these guidelines and open up their Smart Meter HANs, but I suspect it will be some time yet while they drag their heals (and/or figure out how they are going to implement it). The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. The P450 IHD, which appears to have been re-skinned with British Gas branding communicates with both the Electricity and Gas Meters and displays current Energy usage for both fuels as well as historic usage. For anyone in the UK with solar panels, this is reason #2 for not jumping to get a smart meter. At least I know I am not the only person to eperience the Gas meter registration failure.. BG sent a second engineerto tried again, dongle into and out of his smartpad, deregistered, re-registered, tried a new Gas G370 meter he had with him but just the same problem so the put the origial item back in, then they tried again and again and then finally . If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. Find out what to do if you think your electric or gas meter is faulty. It'll provide a running total of all the usage costs since the meterswere installed, or since the prices changed. PDF Pipit 500 - Comprehensive details about UK Electricity and Gas Smart If your meter was faulty, an energy company can charge you retrospectively for the previous year if you have paid too little. There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. Hi The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. The displays work best when close to the smart meter. Having this last week had British Gas perform the install of all four identical units as described I was concerned why BG couldn't register my own G370 Gas smartmeter with their HeadEnd so I did a quick Google and found your excellent article. Not only is the lack of access to my data is very annoying but also, the IHD, just like current clamp energy monitors (such as the Owl) displays an instantaneous consumption value which does not compensate for the direction of current flow in my electricity supply cable from the grid. Required fields are marked *. The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network). I did not realise .gov had published a new document. How smart is that? And you dont have to send us meter readings to get accurate bills it happens automatically. But if your smart meter stops working in smart mode, youll need to take manual meter readings again. Paul; Yes I would also be very interested in your trial, for the same reasons. Need help to reset smart monitor help please - Facebook BTW what are you using as your REST API client? Solar panel owners already have a PV-generation meter that tells them how much electricity their system is generating. It's easy to upgrade to our smart Pay As You Go meters. Smart metering code of practice. Hi All, I had the exact same system installed - Electric fitted August 2013, Gas December 2013. However I am not so enamored with the responsiveness of the screen and its menus. If so, try moving it closer to the electricity smart meter and turn the device off and on again. How to re-pair a British Gas (Geo) In House Monitor (IHM). EnergySmart Monitor User Instructions - geo (Green Energy Options) I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? I am sure, in time, it will come (hope). If you switch again in future, your meter should also keep its smart functions. I share everyone's frustrations about sharing date as I also have Hive and BG's customer app which aren't connected to each other either! How To Reset Your British Gas Smart Meter Monitor BMU What did they do different ? Good to hear back from you. Can you only run one IHD at a time ? It also found that smart meters expose people to fewer radio waves than mobile phones and wi-fi equipment. In this post I show how any customer of Octopus Energy with a smart meter can see their energy data and do a bunch of stuff like. I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). Hello James, thanks for sharing your blog post and sorry that I must have missed it the first time! The MPAN of your electricity meter and MPRN of your gas meter (this can be found on your electricity bill or on the face of your meter). Ill try and help though, are you trying to run the glitch app or trying to do something different? Solving smart meter issues | Octopus Energy You can findhow to view more useful usage information for this IHD on our guide here-. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). Permit authorised third parties to provide services to consumers once they have granted permission to use their data, offering new routes for consumers to receive energy services and advice on how to reduce their energy usage. 13months down the line does seem a bit crazy!! As An Amazon Associate, We Earn Affiliate Commissions From Qualifying Purchases. This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. How to re-pair a British Gas (Geo) In House Monitor (IHM). - Rated People PDF EnergySmart Monitor User Instructions - geo (Green Energy Options) British Gas criticised over smart meter display failures Linking devices to the HAN will be accomplished by 'pairing' them to the relevant communications hub. If you do lose smart functionality, your meter will still work to count how much energy you're using. Posted by Steve Rowe, on Mon 22 Jun 2020 11:54am. If as is typical you have an in home LCD display referred to as an IHD - In Home Display it links via Zigbee to the smart electricity meter and if applicable via the fact the electricity meter is linked to the gas meter you can also get gas consumption data. by Steven Johnson. I agree with the point about shame no PV so I think we'll also need to do something about that. British Gas Smart Meters - Part 1 | Archived Forum - GitHub Pages Once its there they could provide access to consumers via an online account (or API using the same details). http://www.rotwang.co.uk/projects/meter.html. It sound like you are having exactly the same experience with British Gas as I did. Do cheap thermals keep you as warm as pricier ones? I would be more than happy to do whatever homework is required for a trial and also willing to write a review article on my websitehttp://www.smartofthehome.com/ about any of your products. I am a data geek and love stats, I am therefore happy to have a digital device monitor my energy usage as long as I am permitted access to said data! They already do this for the bill, so why not the data that makes the bill up. Two in five said their supplier hadnt received their smart meter readings. Some in-home displays show your meter readings. I also can not fault their friendly staff putting up with my constant pestering! BG tell me it can take up to a month. As well as being unable to read your smart meters, your new energy firm probably wont be able to send the pricing information about your new tariff to your in-home display. This process does not happen as frequently as it is possible to do so via a CAD however it does mean that your energy provider does have some data that you can access. However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. Well ensure your home is ready and if were fitting both gas and electricity meters, itll take about two hours. Energy firms are only allowed to switch customers to prepay for energy where they have checked that it's appropriate to do so. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. I have exactly the same problem with the smart meter that ovo supplied for me. If your IHD is asking for a PIN code it could be that the device is having connection issues. For the benefit of those unaware the following is how access to Smart meters works in the UK. So, Can you also send commands to your Smart Meter through that API? Smart meters need to be able to connect via a wireless network to your in-home display so you can see how much energy youre using. They help by making you more aware of the energy youre using around your home. Can I ask if this is still working for you? Can you share with me an example of the data you can get or send to it, please? Smart Meter UK - Build an app / device handler for api? Access the the smart meters via Zigbee is blocked for "security reasons", all that is offered to the consumer is the In-home Display device (which to be honest is a 5 min wonder with no way of getting at the real data). Imagine if a security vulnerability is found that exposes your smart meters to a hacker? Derek I too have solar panels, so that is worrying. The gas meter was installed as promised on 22 Jan. British Gas has just released a New smaller version of its Smart Energy Monitor for late 2019 / 2020. A CAD (Consumer Access Device) would need to be allowed in, allowed to join the zigbee network in a secure way. Set an energy budget and yoursmart energy monitor will let you know if youre on track helping you to change habits and lower bills. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. Submitted by jeremfg (not verified) on Sun, 06/04/2014 - 21:39. Most connectivity problems should be resolved when all smart meters use the DCC wireless network, covering 99.25% of Great Britain. Attach the sensor Identify the live mains cable going into Insert and twist clockwise to clip the pins your electricity meter (it will be brown, red to the . Suddenly burglars could be going around looking for houses where the electricity consumption has been flat so they know where to strike. I cant find one that will allow me to log in. Basically only permitting the Electricity Meter, Gas Meter and In Home Display. On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! The Glitch app. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. By opening this up to 3rd parties, a whole industry of bespoke data crunchers could happen, leading the way to innovative answers to our power usage. Not all services are available to all customers at the current time. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. smart meters, broken down as follows: In 2022 we installed 905,852 smart meters, however 176,635 were replacement meters so do not count towards our target. Or is this something which Landis+Gyr may later be able to enable? 1. about, plus tips on how to solve them. The hub, smart meters and IHD are all managed remotely and if any meter tampering is detected the meters can be switched off remotely. If so,try moving itcloser to the electricitysmartmeterand turn the device off and on again. We'll be in touch as soon as possible. I don't know what my self monitoring options are for the gas meter -- I probably had more options with the old dumb meter. If your smart meter cant be upgraded, it will need to be replaced with a second-generation meter. FWiW, mist/fog/rain can all affect the transmission range of a gas meter. Your email address will not be published. Set budgets to help you stay in control or keep an eye on your spending in real time just put your smart energy monitor where you can seeit. Its 2017 and I have been doing a lot of reading into Smart Meters, but am still not clear on who can enable pairing. IHD manual: GEO Trio II Help Centre | So Energy It told energy bosses that immediate action must be taken to protect customers from inappropriately being switched to prepayment. Unfortunately I dont think spoofing the MAC with a Xbee/Arduino will work because, like you say, you also need the encryption keys (not that I have tried it ;-)). I have started off the blog with this initial post on my experience getting zigbee smart meters installed from British Gas. 2. I would like to combine the meter data with the individual appliance monitors (IAMs) that I have on various domesticappliances. re-activate BG smart meters. Thanks, Design wise the P450 is a quite pleasing shape and size, black with curved corners. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. No, we install smart meters at no extra cost to you as part of the national smart meter rollout. I would love to hear more about this gateway. 24-Inch Monitor Size: How Big Is a 24-Inch Monitor? Thousands missing out on energy support: London, Scotland and South East have most unclaimed prepayment meter vouchers, One in five energy vouchers for November 2022 haven't been claimed, Revealed: the best energy companies for 2023, Smart Export Guarantee rates: the best and worst SEG tariffs for solar panel owners, Households are being paid to use less energy: here's how to take part, Energy firms must stop forcing energy customers onto prepayment meters, 29% of prepayment customers still haven't received energy support payments. Final point. Despite the smart meter and the desktop display showing the feed in circuit option in the menu, it appears this will never be supported by BG. And quite easy so. Weve heard from members with solar panels who have been refused a smart meter, and from others who have had a smart meter installed that doesn't work with their solar panels.