Its very frustrating to feel like youre not being understood or that youre not getting the help you need. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. I took a chance and when I received my purchase it was perfect! The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. I sold a purse for $1050, my take home was $778.24. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. H! They refused to refund me back the money. How many days has it been since you purchased the handbag? . SoNOIm NOT GOING TO SELL A MOLDY BAG on your FRAUDULANT SITE! However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. We would be happy to explain our findings further with you, please contact us at [email protected] hope this sheds light on our authentication process. Don't ever do business with Tradesy ever! Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. I received the Louie Vuitton that I wanted and I love it so much! They will also refund a sale without any communication with the seller, they don't even tell you why. #HonestCompany;-) *****, Because I love designer items and the price is right. If the item is found to be a replica you will be refunded in full. Another seller has started a class uit action. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. They take your money and don't give it to you. Autor de l'entrada Per ; Data de l'entrada calexico west port of entry hours; 12 month libor rate 2021 . We want to do anything we can to make each experience worthy of your best possible rating! Putting your item up for sale on Tradesy is quick and easy. Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. and our Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. OneShop knows how challenging it is to resell online. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). We were blown away. My husband and I were looking for my first Chanel bagfound it! Hi Sonya,We recently reviewed your feedback and wanted to follow up with you. If the seller is found selling designer replicas or derivatives, your earnings may be voided, and the item will be returned to you. I highly recommend this Website. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. Worst selling app ever!! Tradesy has a user-friendly mobile app that makes it one of the standout features of the Tradesy experience. Everything worked out perfectly! It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. This ensures that our customers almost never receive inauthentic items. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. Cookie Notice Hand-written note along with a cute thank you card on the inside. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Tradesy hooked up with Authenticate First, these people don't know what they are doing. We have a zero-tolerance policy when it comes to replicas. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. when do I get to use this 25 hundred dollar bag? Were always here to help. In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. It takes at least 10 days to get paid. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Your item will now ship with Vestiaire's prepaid label. tradesy return policy for sellers. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. They have stolen money that is mine. Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. And that Tradesy won't be on my side. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. -Tradesy will return all items under $150 back to the seller if buyer requests return. This is a warning to sellers. The only time you can get a full refund on any item or get compensation for a wedding item is if the seller misrepresented or misinformed you in the advertisement. Don't put your stuff on this site. Talk about what services you provide. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). Dont use this company. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. However, the fee is added to the sale price of every listed item. The site is most especially patronized by women looking to shop for designer wears. Every thing I have bought from this site is FAKE! The Tradesy sales are yet another impressive feature you can utilize in the company. All submitted reports are confidential and will never be shared with the listing owner. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. Why is it so secretive to tell me the exact return reason?? Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. Tradesy is also looking after its sellers. I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. No explanation why, nor when I can expect my property back. I will write to BBB and I hope people will do the same. Smell will go away If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. They advertise a strict selling policy of authentic and accurate descriptions for listing. It enables you to post as many items as you want for free. The shoes were actually in better condition than I anticipated and the seller packaged them up really great! Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Learn more here. We recently received your feedback and wanted to follow up with you. I'll be checking with you first on all my luxury purchases. One happy customer! Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. Selling on Tradesy is quite easy; all you have to do is list the item on their website. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. tradesy return policy for sellers - xarxacatala.cat When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. According to Forbes, the resale is predicted to grow significantly. Collectables like Pokemon cards, coins, and antiques. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. When it exceeds 250 products in a month, youll have to pay $0.35 for each product you list. Thank You, Because Tradesy allows me to get what I need for the moment and allow future payments. I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! However, this doesn't apply to wedding items. All while saving up to 90% off retail. I love the site!! Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. Poshmark inspect item sold over 500 dollars before sending to the seller. Up to 44 Million women have bought secondhand items in 2017. Best of luck to you! Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. The seller was professionally quick with their services. I can trust Tradesy sellers to be upfront and honest. I like to browse extensively before making a purchase. So basically you on your own if someone makes a return . Amongst the numerous online platforms, eBay, Tradesy, and Poshmark take the lead. use a hair dryer Items in better condition than described. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. See more here. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. Wanted to confirm that all discounts were applied because, though referenced as 'Site credit,' the dollar amount of this credit was not listed in the line items delineated on the final pricing/post shipping page. Looking for a nice leather purse. Tradesy are shady. We want to do anything we can to make each experience worthy of your best possible rating! After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . when not using bag to take the lining out. There was no sign that the item was on final sale. Every item that is returned is examined by a group of skilled authentifiers. i can't find anything on the website. You can also go with the option of transferring them to your debit card, PayPal, or bank account. How Tradesy Return Policy Works: Tradesy return policy made simple, fair, and easy for both buyers and sellers. That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. Thank you! to air the bag outside Unfortunately, a seller cannot choose their preferred carrier. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. never again. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. The high costs and slow pay earned Tradesy a substandard Husl$score. Were always here to help. Dont dream of branded item if you are cheap. Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Tradesy ranks 1st among Used Clothing sites. A quick tour for Tradesy buyers - Help Center Tradesy is also looking after its sellers. FAKE prada duffle bag and im done. Friendly, professional and exceptional range of unique items at relatively reasonable prices. But all the reviews said it was legit and I could not find the item anywhere else. . We want to do anything we can to make each experience worthy of your best possible rating! Tradesy will also ensure that the item's quality will not be compromised due to several shipments. This ensures that our customers almost never receive inauthentic items. Submit Your Return Request Im like WHAT? The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. I think it your database could be updated. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. I chose Tradesy because it was the only place I could find the item I was looking for. Tradesy Restricted Items: Keep These Off Your List. You can choose to disable the option to make an offer on an individual item or your entire closet. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. Although it is popular for selling luxury items, you can also sell secondhand clothes on Tradesy. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. I have removed all my items from this shady scam company. getting nervous about this. Clearly the buyer wore the dress out to an event and returned it seven days later. You can make money teaching it online. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Tradesy, just like Poshmark, offers free unlimited listing. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. Your Bag is Empty, Start Shopping! After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. I've always wanted a LV purse and my coworker recommended checking Tradesy out. We use dedicated people and clever technology to safeguard our platform. I am very happy with my LV Nice BB. No problem. i bought a bag for over 700$ this is my 4th purchase. Tradesy provides an accessible 24/7 customer support team. It goes against our guidelines to offer incentives for reviews. A 19.8% commission rate is used for any sales over $50. Thank you Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. We want to do anything we can to make each experience worthy of your best possible rating! Excellent site! After successfully creating an account, you can begin buying and selling on Tradesy. The typical military family moves every two or three years. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. Once the whole process is complete, Tradesy will top up your earnings. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. tradesy return policy for sellers If I were you, I'd contact Tradesy immediately. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% the bag is MOLDY! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Looking forward for receiving all my purchases on time. While I know it's frustrating, fighting with them about it is a waste of time. So if the wedding dress doesnt fit, for example, the buyer is out of luck. I deleted tradesy from my list. Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. I like to browse extensively before making a purchase. I hope the class suit action closes this scam company down! I will not purchase here again. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. Theyll offer you some crappy resolution deal that no way nears match the destroyed item. The main photo of your listing should meet the following requirements: Products cannot be worn by a model. Very pleased first-time Tradesy user. Tradesy also streamlines your shipping process. Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. This company is a rip off. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Many online sales platforms have problems attracting customers to their sites. Will never ever sell at Tradesy ever again. Love the way this seller does business. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. In addition, this feature can help boost your sales as itll enable millions to see your items. They prefer people that they can control. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue It should be displayed hung or on a mannequin. Super easy to navigate the site and search for specific items. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. New members on Tradesy receive a $25 discount on their first purchase above $199. I return the bag to Tradesy for authentication and received a refund. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. These include undergarments, children's toys, hazardous materials, tobacco products, and many others. However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. Moreover, Poshmark requires a little more high maintenance, while Tradesy is more like a list-it-and-leave-it platform. It came beautifully packaged. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. Payment works a bit faster on Vestiaire Collective. On top of the site fee , they charge another fee to payout which can take up to 5 days. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. However, while it is probably a great place to buy items, the sites high commission arrangement makes it a costly option for sellers. Never again will I sell anything on this site. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Maybe I don't know how to use the system most effectively. Please dont sell high end items in Tradesy most likely get back a fake or used item. Some sellers seem more conscientious about this than others. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. Isa. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. Lesson learnt and I will not do any business with this site anymore. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. For sales over $50, Tradesy deducts commission of 19.8%. Anyways, I was looking forward to having my earnings available, when at the LAST MINUTE that a return is eligible (4th day), the buyer requests a return. That said, it provides some services that are not available on. Is there any way to get feedback of a particular seller on tradesy like they do on ebay? Two days later the bag of my dream bag arrived. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). This company does not typically respond to reviews. Saving favorites is a good way to be able to do so without putting something in the cart. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. Your Bag is Empty, Start Shopping! Payment: You can withdraw your earnings using Paypal, a debit card, ACH transfer, or even use Payability, which now offers daily payouts for Tradesy sellers. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. Just wanted to be sure the correct final amount was charged to MasterCard. i purchased a $400.00 bag and have not heard anything from the seller. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. Don't Do It! In 2017-2018, the increase in the main resellers is expected to grow by 49%. -Tradesy will return all items deemed above fair market value. Bought a Chanel bag that doesn't look like anything they showed. Our experts review all listings before they are published, and passing our item review is easy. Know that some customers may reach out with questions about your products, so you must be alert and ready to respond quickly. This figure means eBay is much larger than Tradesy in terms of the overall market and audience size. Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! Tradesy will now return most items to sellers (they would previously resell themselves). That means you buyers can return the sold item if it doesnt match their specifications. I will definitely recommend Tradesey to those looking to purchase a quality designer product. The seller payout process is HORRIBLE. This chat rep advised me to reached out to the returns department at [email protected]. I Love shopping on Tradesy. Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. The authentication card was also missing and there was no dust bag as listed. When you become successful, they will make upp a reason to suspend your account. It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. And is clean and gently used. A quick tour for Tradesy sellers - Help Center It shouldn't take more than a week for the seller to ship out the item. Thank you! Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. Im likewhat? You can see more about making an offer and settings here, and how to handle a counter offer here. In addition to this authentication process, Tradesy also provides a money-back guarantee to boost buyers' confidence, especially when buying luxury goods. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. In contrast, Tradesy does not offer as many tools for sellers. To find more information about reviews and trust on Sitejabber.com please visit. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country.
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